CoPilot is the #1 AI role-play trainer. Your team practices real conversations against lifelike customers, gets an objective scorecard on every one, and you finally see who's ready, without sitting in every call.
Choose a track and a customer persona, or paste a real email thread and let CoPilot become that customer.
Have the actual voice conversation with a lifelike AI. Cold call, consult, complaint, whatever the moment is.
Every criterion rated one to five, with strengths, gaps, and specific coaching, seconds after you hang up.
Replay the call, track who's practicing, and watch scores climb over time across the whole team.
CoPilot grades on the same rubric a great manager would, then adds the coaching. Managers stop listening to recordings one at a time and start seeing the whole team's readiness at a glance.
Discovery-to-close on a live consultation, new client or returning.
Break through to a guarded prospect and earn the next step.
Handle curveballs in person, scope, expectations, upsell.
De-escalate complaints, billing disputes, and reschedules, and retain.
Every track has a cast of customer personas you can tune for difficulty, plus a Build your own mode: paste a real transcript or email and CoPilot turns it into a scenario. Bring your own call data and we'll build a pack tuned to your industry.
Run a real session in minutes, or pilot CoPilot with your whole team.